The rates are for your exclusive use of the entire property (house, garden & garage) and all the facilities. Minimum booking requirement is a stay of 4 nights during the year and 7 nights during December and January. To secure a booking a deposit (50 % of total costs) is payable into the owner, Alida’s bank account. The balance to be paid into the same bank account 7 days before the arrival date. Arrival after 3 pm Departure by 10 am.
The Milestone Cancellation Policy
On receipt of a written instruction to cancel the reservation, including bank details, The Milestone will refund the applicable amount, within 3 working days. The Milestone levies a 7% administration fee on any refunds processed. Should refunds to an overseas bank account be required, an additional R150 charge will be levied. Cancellation terms are set as follows: Premature departure, no-show or cancellation 0-6 days before date of arrival – no refunds. Cancellation 7 – 14 days before date of arrival,– visitor forfeits 100% of deposit paid. Cancellation 15 – 28 days before date of arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater). Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit paid or 25% of full quote value (whichever greater).